AI's business model problem
Big tech has hit a wall: AI may be popular, but it loses money on nearly every use, and that's bad news for the companies pouring billions into it.
- Old software was a money machine — build it once, then every new customer is almost pure profit because copies cost nothing extra.
- AI breaks that math because every question someone asks burns real money in electricity and computing power.
- That makes AI more like a restaurant that has to buy ingredients for every meal — except it loses money on each one served.
- On top of the cost problem, trust is shaky: many companies still don't fully rely on these AI tools.
- The current fix is basically to grow bigger and serve more, which doesn't solve losing money on each use.
Outlook: Until AI gets far cheaper to run or finds a way to charge more, the pressure on these companies to prove they can actually turn a profit will keep building.